Terms & Conditions

These terms and conditions include important information and set out contractual terms and conditions which apply to a booking which you, “the Guest” makes for the provision of accommodation services provided by the “Proprietors” Mr and Mrs McQueen of Stronchreggan View Guest House, Achintore Road, Fort William, Inverness-shire, PH33 6RW.

Guests are requested to check the terms and conditions carefully, particularly the conditions relating to deposits and cancellation charges and smoking on the premises.

All bookings made by telephone, fax, letter, e-mail or on arrival at the Guest House are subject to these terms and conditions. The rates quoted on our web site via freetobook online booking system are for direct bookings and are commission free. Prices on other search engines may have a commission fee and different T&C’s. Bookings are provisional until confirmed with a debit/credit card or on receipt of an agreed deposit. When a booking is made on behalf of more than one person, the Guest making the booking is responsible for full payment of all charges incurred. There is a 3% surcharge for all credit or debit cards.

Tariff and charges will be agreed between the Guest and the Proprietors at the time of booking and will be inclusive.

An agreed deposit is required to secure your booking, representing a contract between the Guest and the Proprietors of Stronchreggan Guest House, Fort William, PH33 6RW. Any cancellation up to 21 Days before the date of arrival incur no charges, however depending on how the deposit has been paid there may be an administration fee to cover the charge of refunding your deposit. If less than 21 Days before the date of arrival incur a cancellation charge of the first nights stay. Cancellations within 14 days of the arrival date or no-shows incur full charge of the total booking. If you decide to curtail your stay and depart before the end of your booking you may be charged the full amount of your booking as we may not be able to re-let the rooms at short notice.

The Guest is requested to advise the Proprietors at the time of booking of any special dietary, accessibility or other requirements in order that we can assist in making your stay a comfortable one. If we are unable to fulfill your request you will be informed.

There is no carry out meals or dining in the bedrooms due to possible mess and permanent staining of guest house carpets and linen etc. Any damage to property through careless actions will be charged for.

Smoking inside the guest house is not permitted, if you wish to smoke outside only. Where the proprietors are of the opinion that smoking has taken place in a Guest’s bedroom, the Guest will be asked to depart immediately after full payment of the initially confirmed total length of stay. A surcharge of one nights stay will be made for the cost of decontamination of the room following the Guest’s departure.

The Proprietors do not accept responsibility for loss or damage to the Guest’s vehicle or its contents whilst situated on the Guest House premises.

Guest bedrooms will be available from 15.30 hours on the day of arrival but luggage could be stored earlier. Guests are asked to check out by 10.00 hours on the day of departure.

In the exceptional advent of adverse operational circumstances, it may be necessary to cancel a Guest’s booking. In such circumstances, the Guest will be notified and offered an alternative booking. The Guest may either accept the alternative or may cancel the booking in full, in which case any deposits paid will be refunded in full. The Proprietors do not accept liability for any consequential loss incurred by the Guest under the paragraph.

Unfortunately we cannot accept pets. Our child policy is no children under 10yrs, 13yrs are classed as adults. Nothing in these terms and conditions affects the Guest’s statutory rights. We strongly advise Travel Insurance to cover unforeseen cancellations. All cancellations must be made in writing or e-mail and must be Acknowledged by Stronchreggan View Guest House.